OntarioLearn Help Desk

College email or institutional email: The email address assigned to a student from their registering institution.  

Computer software requirement: any unique computer or software requirement that is specific to the course.   

Host Institution: The OntarioLearn member institution that owns and delivers an online course. The host institution is responsible for hiring the facilitator, for the course design, development, overall quality and ongoing maintenance of the course.

Member colleges/institution: colleges or institutions in Ontario’s publicly-funded post-secondary system that choose to be members of the OntarioLearn consortium.

My Courses area: an area within the OntarioLearn Portal where the course(s) is/are listed for users (as students, as facilitators) by course code, title, intake and end date as well as the Learning Management System (LMS) platform information. 

OntarioLearn: a consortium of publicly-funded colleges/institutions in Ontario dedicated to accelerating design and delivery of, and access to, high-quality Ontario post-secondary learning experiences online.  This partnership approach has allowed member colleges to optimize resources, avoid duplication and increase the availability of online learning experiences for students.

OntarioLearn Portal: the gateway to online learning with OntarioLearn. The Portal serves three important purposes:  to link you to the course platform through which your course is delivered; to provide an avenue to communicate with students through the announcement area; and to link you to important information regarding services and resources that you may need throughout the semester.

Portal account: All students, facilitators and college/institution coordinators are assigned an OntarioLearn Portal account.  The Portal account enables the login to the Portal and facilitates an automatic connection from the desktop to the courses delivered on each Learning Management System (LMS) platform. 

Pre-requisite: Course required to qualify student entry to (or registration in) the course.

Profile area: the area of the OntarioLearn Portal including user settings. The personal email address included here is used for OntarioLearn and member college communications necessary for operations.