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Computer Requirements

Please ensure you have a personal computer (PC) or Macintosh (Mac) computer available for your courses with OntarioLearn. While mobile devices may allow some participation in the course, they are not guaranteed to meet all your coursework needs.

A browser that supports graphics—one that uses software to display and interact with various images on a web page, such as Safari, Firefox, Internet Explorer, Google Chrome—is required. Note, it may be necessary to upgrade your web browser.

If you have a personal computer (PC):

  • Compatible operating systems include Windows XP, Vista, 7, 8, 8.1
  • Web browsers supported include Firefox, Chrome, Internet Explorer 10 or higher

If you have a Macintosh computer (Mac):

  • Compatible operating systems include OS X
  • Web browsers supported include Firefox, Chrome or Safari

Technical Requirements

You will need regular access to a computer with an internet connection. High speed broadband access (LAN, Cable or DSL) is highly recommended. Some courses have more advanced system requirements.

Most courses require word-processing software. Individual courses may have additional software requirements such as programs for playing audio or video, or a specific software application. In some instances, it may be necessary to upgrade your version of Flash or Java to meet course requirements.

Depending on the Learning Management System used for your course, you may have access to some of the course elements though tablets and smartphones. We recommend students do not attempt quizzes when using a mobile device, such as a smartphone or tablet, due to compatibility issues.

Student Complaints

Students have the right to raise, and expect recognition of, their concerns. In the event of a conflict with another student or an instructor, students are encouraged to attempt a resolution with the individuals directly involved. OntarioLearn member colleges recognize that in some instances, students may require assistance in dealing with a problem. If you feel you need help, contact the OntarioLearn Coordinator (or designate) at your registering college.